Retraining ourselves in community

Much of my thoughts around community are inspired from what I find through 'rosie research'.

Here's an example, that brings up the idea of needing to retrain ourselves. Something speaks to me about it when I think about it in relation to community building.

Change how we approach stories.

As a reporter on the scene, my instinct is to ask “what happened?” For the last few months, I’ve had to retrain myself and our reporters. Some alternatives:

“How can we help?”
“What do you want people to know?”
“Is there something you need?”
“What’s the best way for us to get you this information?”
“We are not [insert doctors, accountants, lawyers, architects]. Would you like us to connect you to someone who can help?”


You see, I look at community and I feel the same.

I feel we need to rethink and retrain ourselves.

We need a new perspective, a new way of looking at community.

We need to ask different questions, with a focus on creating real value and connection.

  • What can we do today to help you?
  • How can we help all our members?
  • Why are people showing up?
  • What do people need?
  • How should we be sharing content?
  • How can we get better at distribution?
  • What can we do to help?
  • Who can we connect you with?
  • How can you help us?
  • What can we do to clean our community?

And it's not that I didn't do this in the past, but I think now everything feels more urgent. Scale feels less important. Connecting in smaller groups feels right.

But maybe this is just me and where I am in my community journey.

How can we build better communities?

We are on a quest to learn and explore what makes great communities.


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