Community debt is real. It is where you prioritize community activities that will later impact the community experience in the future in a negative way. Generally speaking, it prioritizes community scale over quality of growth.
To reduce community debt think about the things you can proactively tidy up. Here are some ideas.
- members
- events
- email lists
- conversations
- content
- channels
- processes
- automation
- values
- community activities
- onboarding
- leaving/graduation
- staff Smiling face with open mouth and cold sweat
- tools
- data
- KPIs / metrics
- volunteers
- landing/marketing pages
- rules & coc
What else?
🙏 Inspired by a Twitter Space that Erin, Sara and I hosted on the topic of tidying up your community.
