Welcome to another week in Rosieland!
I've ended up being two days late with this one, but I'm okay with that, I have a good excuse!
It has been a big week for me as I hang up my hat at Orbit and go in full time to build my own Rosieland and community things.
I have lots of plans, but first I will breathe, relax and calm down a little bit. The reality is starting to set in and I'm pretty excited about it!
Today is my birthday and community manager appreciation day.
— Rosie Sherry (@rosiesherry) January 24, 2022
My gift to myself was quitting my job to go full time on my own projects.
This week in community...
- The Community Salary Index Survey — Erin Moore
- Where Community Fits Into The Customer Support Experience — Richard Millington
- Online Community Building Lessons From Collaborative Board Games — Community Signal
- How to Tokenize your Community with Jeremiah Owyang — Masters of Community
- Intentional Inclusion in your Community with Rosie Sherry — Jephtah Ab
- Reflections on Community in Web3 — David Spinks
the power of social learning — Harold Jarche - Ozzy Osbourne’s NFT project shared a scam link, and followers lost thousands of dollars — The Verge
- Twitter Communities now work on Android — The Verge
- TMBA 633: Mailbag: Managing Teams and Creating Communities — Tropcial MBA
- How newsrooms are experimenting with Twitter Spaces — NiemanLab
- The best free resources for online community builders — Nivi Achanta
- Open source creates value, but how do you measure it? — GitHub
🐦 Tweets
Community is eating the world. https://t.co/ubKF4RX4Ov
— Max Rothery (@maximillianroth) January 26, 2022
A piece about the internet, understanding yourself, and finding community. https://t.co/SJ70K6R8fF
— Ben Werdmuller (@benwerd) January 23, 2022
The best communities need to be:
— Carter Gibson (@CarterGee) January 25, 2022
📊 accurately defined / classified
🔎 discoverable
👩⚖️ manageable (give mods robust features)
✨ purposeful
📈 active
🌟 rewarding
💓 civil
“What gets measured gets managed—even when it's pointless to measure and manage it.” 🤣
— Ben Barbersmith 🧬 (@benbarbersmith) January 24, 2022
But when you run a community, you NEED to know how it's doing. You need to monitor its vital signs to keep it healthy. 👩⚕️
Here are 5 key metrics you should be measuring for your community:
When I started in Community Management, I made $50k a year. In San Francisco. In year 2, I made $55k.
— Carter Gibson (@CarterGee) January 24, 2022
My pay got better at startups, but it wasn't until I dug into Program Management that I felt financially secure.
You can do CM as a PgM. And get paid more. Trust me :)
How can we reconsider how we use the word 'engagement'? https://t.co/or0r8RZe15
— Sara Candela (@Scandela9) January 24, 2022
Why are they gathering? What do they know? 🤨 pic.twitter.com/JUhjquDM2r
— Cody Ogden (@codyogden) January 21, 2022
How to build high-impact course communities:
— Wes Kao 🏛 (@wes_kao) January 22, 2022