Welcome to another week in Rosieland!
I've ended up being two days late with this one, but I'm okay with that, I have a good excuse!
It has been a big week for me as I hang up my hat at Orbit and go in full time to build my own Rosieland and community things.
I have lots of plans, but first I will breathe, relax and calm down a little bit. The reality is starting to set in and I'm pretty excited about it!
Today is my birthday and community manager appreciation day.
— Rosie Sherry (@rosiesherry) January 24, 2022
My gift to myself was quitting my job to go full time on my own projects.
This week in community...
- The Community Salary Index Survey β Erin Moore
- Where Community Fits Into The Customer Support Experience β Richard Millington
- Online Community Building Lessons From Collaborative Board Games β Community Signal
- How to Tokenize your Community with Jeremiah Owyang β Masters of Community
- Intentional Inclusion in your Community with Rosie Sherry β Jephtah Ab
- Reflections on Community in Web3 β David Spinks
the power of social learning β Harold Jarche - Ozzy Osbourneβs NFT project shared a scam link, and followers lost thousands of dollars β The Verge
- Twitter Communities now work on Android β The Verge
- TMBA 633: Mailbag: Managing Teams and Creating Communities β Tropcial MBA
- How newsrooms are experimenting with Twitter Spaces β NiemanLab
- The best free resources for online community builders β Nivi Achanta
- Open source creates value, but how do you measure it? β GitHub
π¦ Tweets
Community is eating the world. https://t.co/ubKF4RX4Ov
— Max Rothery (@maximillianroth) January 26, 2022
A piece about the internet, understanding yourself, and finding community. https://t.co/SJ70K6R8fF
— Ben Werdmuller (@benwerd) January 23, 2022
The best communities need to be:
— Carter Gibson (@CarterGee) January 25, 2022
π accurately defined / classified
π discoverable
π©ββοΈ manageable (give mods robust features)
β¨ purposeful
π active
π rewarding
π civil
βWhat gets measured gets managedβeven when it's pointless to measure and manage it.β π€£
— Ben Barbersmith 𧬠(@benbarbersmith) January 24, 2022
But when you run a community, you NEED to know how it's doing. You need to monitor its vital signs to keep it healthy. π©ββοΈ
Here are 5 key metrics you should be measuring for your community:
When I started in Community Management, I made $50k a year. In San Francisco. In year 2, I made $55k.
— Carter Gibson (@CarterGee) January 24, 2022
My pay got better at startups, but it wasn't until I dug into Program Management that I felt financially secure.
You can do CM as a PgM. And get paid more. Trust me :)
How can we reconsider how we use the word 'engagement'? https://t.co/or0r8RZe15
— Sara Candela (@Scandela9) January 24, 2022
Why are they gathering? What do they know? π€¨ pic.twitter.com/JUhjquDM2r
— Cody Ogden (@codyogden) January 21, 2022
How to build high-impact course communities:
— Wes Kao π (@wes_kao) January 22, 2022