Responsible Design for Digital Communities
From responsibledesign.tech
Digital interfaces are the bridges to our communities. Technology canβt fix the systemic inequality revealed by COVID19, but it can help make connections with our communities better. This tool kit and website brings together emergent best practices, workflows, and tools that communities, educators, mutual aid groups, designers, artists and activists are using for community building, and how design needs to change to best suit people, right now.
Yes, We Read the Comments
Wirecutter / New York Times
Here at Wirecutter, we believe in reading the comments (and tweets and emails and Facebook messages). We have a small Community team dedicated to listening to and advocating on behalf of readers who take the time to reach out and talk to us. Our reviewers also consider it part of their job to pay attention to the conversations you have about their work and the experiences youβve had with products they recommend.
The Reverse Pyramid of Telfar
From The Sociology of Business
In both scenarios, the reverse pyramid modelβs long-term strategy is to create customer lock-in, increase retention and capitalize on intangible brand benefits, like service, belonging, community, taste or interest. By creating successive layers of customer engagement, the brand increases its value for its most active customers without excluding anyone else.
More community building updatesβ¦
- A Short Origin of Community Management & How I Define it Today β Carter Gibson
- How Techqueria Created the Largest Community of Latinx in Tech β Create Community π§
- Understanding hate on Reddit, and the impact of our new policy β Reddit Security
- How to design, nourish, and grow a global community β Madeleine Dore
- How We Created the Biggest Slack Community Channel in Our Niche β Nikola Sokolov
- Bailey Richardson and Kevin Huynh on building communities by finding your hand-raisers β Vidushi (Mishti) Sharma
- Episode 029 - Dani Weinstein Interview - Building, Launching and Scaling Online Communities β Peers Over Beers π§
- Curators Are the New Creators βGaby Goldberg
- Why I love community - this week β Niklas Lohmann
- The anti-community product built for connection β daniellexo
- The Role CMX Summit Played in Making My Career What it is Today β Holly Firestone
- The Solidarity Semester β Soldarity Is π
- Predictions for Community in the 2020s β Mac Reddin
- Ritual Life Planner β Casper ter Kuile
- Shifts Powering the Future of Belonging β Future of Belonging
- EP66: Creating a Category with Community as a C-Level Executive w/ Lean Data β C2C Podcast π§
- Artificial Intelligence for online communities β Venessa Paech
- On community building and McDonald's pricing with Marc β Community Finder π§
- Podcast 263: turning our employees into Stack users β Stack Overflow π§
- Bringing humor & hype to personal finance πΈ Berna Anat, Hella Helpful β Get Together π§
- Discussing Data Science and Online Communities with Will Roberts of IBM - Cohere Podcast π§
π¦ From Twitterβ¦
8/ Build a community
— Toby π (@tobydoyhowell) June 15, 2020
the easiest way to do that is to create a visual identity@andrewyang did this with the π§’
im working on doing this with the "βοΈ"
when you run into another βοΈ on twitter, you know they read the Brew.
community=built pic.twitter.com/C4MZ0Cgh4X
β¨ The Golden Rule β¨
— Victoria Tran π§ (@TheVTran) August 24, 2020
"Other people would like to be treated the way you would like to be treated."
Which, for communications, I think is actually a bit iffy!!!
Quick thoughts on why π
Pet peeve: "community gets a seat at the table" is so tired.
— Bill Johnston (@billjohnston) August 27, 2020
new peoples: welcome, but this isn't a strong mindset to start with.
If you aren't seeing it, ask why. You haven't built the right relationships? A compelling business case? You are trying to run separatist org?
@AMA_Marketing scratching the surface of community-based marketing. While three tips are attractively short, the reality of #community management is (in equal parts) infinitely more beautiful and complex. Here are some additional reflection points: (1/9) https://t.co/17ocpzI9MI
— Martina Pocchiari (@pccmtn) August 5, 2020
Too many organizations focus on measurement. It's not about measuring, it's about taking action.
— Ryan Smith (@RyanQualtrics) August 24, 2020