August 02, 2021

This week in community building — Issue 96

topics: curation
Rosie Sherry

“We disagree on what the space should be”: Editors discuss the future of comment sections

By NiemanLab

The purpose of comment sections is not always clear to the public, and without direction, these spaces can become hotbeds of intolerance. Roundtable participants suggested purpose-based interactions, where journalists would engage users in ways that make the point of the interaction clear. This could include:

— Providing a discussion prompt
— Soliciting thoughts about possible reporting topics
— Allowing input to help inform interviews
— Asking users to perform particular roles, such as flagging misinformation.

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—Rosie Sherry