Community Research as a Service

The CEO²

When the Chief Executive Officer (CEO) is also the Community Executive Officer (CEO). What do we mean by

Why you need to pay attention to Bluesky

Bluesky's founder and CEO, Jay Graber, was recently interview at SXSW, here's what I love about

The opportunity in closure

We can despair, or we can see hope in the changes of the world.

The very many objections we encounter to engaging in community

A while back I asked what was stopping people engage in a community. It turns out this was a pretty

Community algorithms are everywhere

Introducing Community Discovery, again

This is a written version of a talk I did for Community Week. I've been on a journey

To start a community, create a lexicon

It's time for different community strategies, the old way simply isn't working anymore...

We're a bit like...

When people ask me about the community we are building, their minds shift way too easily to "community platforms&

Why I hate the term "paid community"

And my desire for it to become a thing of the past. Perhaps it's the sign of the

Community Knowledge Management as a Minimum Viable Product (MVP)

I’ve been reflecting on our current internal Community Knowledge Management (CKM) processes and the progress we've made.

This is community.

At the heart of good community is research. 20 years into my community career and I feel like I’m

Care as a community strategy

I keep going back on forth on thoughts about community structure and strategy. As with all these things, every organisation

Communities at the heart of research. It's happening.

It seems putting the people at the heart of research is becoming (more of )a thing. As a huge advocate

My hunches on why Meetups are back

My mind is a bit blown at the amount of MoT Meetups happening right now. In January over 500 people

Leave it to the experts

One of the things I’ve been becoming more confident in is the idea of saying that the community heavy

There's an alternative to the social broligarchy emerging

Mastodon's CEO announced he is handing control to a non-profit organization, stating that it should not be owned